These Terms & Conditions govern your use of 27vip Casino and all services provided on the 27vip.club platform. By registering or using any part of 27vip, you agree to be bound by the terms set out below. Please read them carefully.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and 27vip Casino. By accessing or using any part of the 27vip platform, you confirm that you are at least 21 years of age, that online gaming is lawful in your jurisdiction, and that you accept all terms set out herein. If you do not agree, please discontinue use of 27vip immediately.
For the purposes of these Terms & Conditions, the following definitions shall apply:
To open and maintain a 27vip account, you must satisfy and continuously comply with all of the following eligibility requirements:
Age Verification Notice: 27vip reserves the right to suspend any account and withhold funds pending satisfactory age verification at any point in the account lifecycle. Failure to provide satisfactory documentation within 14 days of a verification request may result in permanent account closure.
When registering a 27vip account, you agree to the following:
27vip accepts deposits via GCash, Maya (formerly PayMaya), QR Ph, GrabPay, BPI, BDO, Metrobank, InstaPay, PesoNet, and 7-Eleven CLiQQ, subject to availability. The minimum deposit amount is ₱100. All deposits are denominated in Philippine Peso. 27vip does not charge deposit fees, though your payment provider may apply its own charges.
Deposits are credited to your 27vip account balance upon confirmed receipt of cleared funds. GCash and Maya deposits are generally credited within seconds. Bank transfer deposits may take 15–60 minutes depending on the institution.
Withdrawals are processed to the same payment method used for the corresponding deposit wherever technically possible (same-source withdrawal policy). The minimum withdrawal amount is ₱200. Processing times vary by player VIP tier — standard accounts may experience processing times of up to 24 hours; verified Gold tier and above accounts enjoy priority processing.
27vip reserves the right to conduct additional security and KYC checks prior to processing any withdrawal. Withdrawals may be delayed or withheld where fraud, money laundering suspicion, bonus abuse, or regulatory investigation is underway.
All account balances, bets, winnings, and transactions on 27vip are denominated in Philippine Peso (₱ / PHP). All financial information displayed on the platform reflects PHP values. 27vip does not accept or process transactions in foreign currencies.
Anti-Money Laundering: 27vip is obligated under Philippine law to report suspicious transactions to the Anti-Money Laundering Council (AMLC). Depositing funds with no genuine intention to wager, or structuring transactions to evade reporting, is prohibited and may result in account suspension and referral to regulatory authorities.
All bonuses and promotions offered by 27vip are subject to the following general terms, as well as any specific terms stated in the individual promotion:
All games available on the 27vip platform — including slots, live dealer games, crash games, bingo, and sports betting — are subject to the rules of the individual game as described within the game interface, and to the following overarching principles:
27vip is committed to promoting responsible gambling practices in line with PAGCOR requirements and our own duty of care to Filipino players. The following tools are available to all 27vip account holders at no cost:
Players who believe their gambling is becoming problematic are encouraged to use these tools and to seek professional support. Resources are available via the 27vip Responsible Gaming page.
21+ Only. Under PAGCOR regulations, all casino-style gaming on 27vip is strictly restricted to players aged 21 and above. 27vip will enforce age verification and immediately suspend any account found to be operated by a person under the legal age. Play responsibly. Gambling involves financial risk and is intended for entertainment only.
The following activities are strictly prohibited on the 27vip platform and may result in immediate account suspension, forfeiture of balances, and referral to law enforcement or regulatory authorities:
All content on the 27vip platform — including but not limited to the 27vip brand name, logo, website design, text, graphics, game interfaces, software, and promotional materials — is the property of 27vip or its licensed content providers and is protected by applicable intellectual property laws in the Philippines and internationally.
You are granted a limited, non-exclusive, non-transferable licence to access and use the 27vip platform solely for the purpose of personal, non-commercial gaming entertainment. You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any 27vip content without prior written consent from 27vip.
Game content — including slot graphics, live dealer environments, and table game interfaces — is licensed to 27vip by the respective game providers and remains the intellectual property of those providers.
To the maximum extent permitted by applicable Philippine law, 27vip shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the 27vip platform, including but not limited to loss of winnings, loss of data, or interruption of service.
27vip does not guarantee uninterrupted or error-free access to the platform. Scheduled and unscheduled maintenance, technical failures, or circumstances beyond our reasonable control may result in temporary unavailability. 27vip will make reasonable efforts to restore service promptly and to communicate any extended downtime to affected players.
27vip's total aggregate liability to any individual player for any claim arising from these Terms shall not exceed the total amount deposited by that player in the 12 calendar months preceding the claim.
Nothing in these Terms limits or excludes 27vip's liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under Philippine law.
You may close your 27vip account at any time by contacting our support team. Upon closure, any verified real money balance (excluding voided bonus funds) will be returned to your designated payment method after standard KYC checks are completed.
27vip reserves the right to suspend or permanently close any account, with or without prior notice, in the following circumstances:
Where an account is closed due to a breach by the player, 27vip reserves the right to withhold any balance pending investigation and, where applicable, forfeit bonus-derived winnings in accordance with these Terms.
These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
Any dispute between you and 27vip shall first be submitted to 27vip's internal dispute resolution process by contacting our support team at [email protected]. 27vip will acknowledge the dispute within 48 hours and endeavor to resolve it within 14 business days.
If the dispute cannot be resolved through internal processes, either party may refer the matter to PAGCOR's dispute resolution mechanisms, and thereafter to the courts of competent jurisdiction in the Philippines.
You agree that any legal proceedings shall be conducted in the English language. The place of jurisdiction shall be the appropriate courts located in Metro Manila, Philippines.
27vip reserves the right to amend, update, or replace these Terms & Conditions at any time. Where material changes are made, 27vip will provide reasonable notice to active players via email, in-platform notification, or prominent notice on the 27vip.club website, no less than 7 days prior to the effective date of the change, except where immediate changes are required by law or regulatory instruction.
Your continued use of the 27vip platform following notification of amended Terms constitutes acceptance of the updated Terms. If you do not agree with any amendment, you should close your account before the effective date of the change.
The date at the top of this document reflects the most recent revision. Players are encouraged to review these Terms periodically to remain informed of their rights and obligations.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of your 27vip account or gaming experience, please contact the 27vip support team through the following channels:
Our support team is fluent in both Filipino and English and is available around the clock to assist all 27vip players, including players based in Metro Manila, Cebu, Davao, and all other provinces and cities across the Philippines.
For regulatory enquiries or complaints that cannot be resolved through 27vip's internal process, players may contact PAGCOR directly via the official PAGCOR website. 27vip cooperates fully with all PAGCOR regulatory inquiries.
Six core obligations 27vip holds to every player who agrees to these Terms & Conditions
27vip operates under full PAGCOR authorization. Every game, promotion, and payout on the platform complies with Philippine gaming law. Your legal rights as a player are protected by the regulatory framework.
All RNG-based games on 27vip use certified engines verified by independent third-party auditors. Published RTPs are accurate and applied without modification. You play on a genuinely level playing field.
Deposit and withdrawal policies, minimum amounts, processing times, and same-source withdrawal rules are clearly stated. 27vip does not charge hidden fees on deposits or withdrawals from GCash and Maya.
Every 27vip account includes free deposit limits, session controls, cooling-off periods, and self-exclusion — all enforceable immediately. Player wellbeing is a core operational commitment, not a compliance formality.
256-bit SSL encryption, OTP verification, session timeout, and one-account-per-player enforcement protect every 27vip account. PAGCOR data privacy compliance governs how your personal information is handled.
27vip's support team is available around the clock in Filipino and English. Internal dispute resolution is acknowledged within 48 hours. Unresolved disputes can be escalated to PAGCOR's formal process.